More Client-Centered than Thou

Appellate Squawk

Client Satisfaction Survey hearing If you ever want to liven up a dull CLE, just ask your audience, “How do you deal with a client who wants you to do something that you know would sink their case?”  People who’ve been totally comatose until that moment will lift their noses out of their I-phones and start baying, “I’ve been practicing law for 30 years, and I would NEVER. . .”  “I’ve been a public defender all my life, and I would  ALWAYS. . . ”

Add to the hypothetical that the client is a juvenile or otherwise mentally underserved and they may start throwing chairs.  There’ll be heated speeches on Equality, Autonomy and the Evils of Paternalism, followed by retorts that if clients had good judgment they wouldn’t have ended up as clients.  And somebody will inevitably unfurl the banner of CLIENT-CENTERED REPRESENTATION.

Since that seems to be our kommandant’s favorite slogan, we decided to find out…

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